Why book through Soivena
Every booking on Soivena runs through the same protections, for planners and vendors alike. Here's what that 9% facilitation fee actually covers.
Your payment is protected
Payment is held securely on the platform and released to your vendor once your event is complete. You're not wiring money or handing over a card number to someone you just met.
Cancellation terms, spelled out
Deposit and balance terms are part of every booking's written agreement, agreed to before anyone pays. No guessing what happens if plans change.
Reviews you can actually trust
Reviews only come from confirmed, completed bookings made through Soivena. No one can buy or fake their way onto a profile.
A clear agreement, every time
Every booking includes a written agreement between planner and vendor covering price, date, and what's included. It's there if you ever need to look back at it.
Support when something comes up
Soivena helps mediate any issue that comes up between planner and vendor, for bookings made through the platform. That coverage only applies when the whole conversation, quote, and booking happened here.
Questions before you book: hello@soivena.com